INFORMATION
ABOUT US
Dundas Street Medical Clinic was established in the early 1920s.
The original old weatherboard home was replaced in the mid 1960s by the present surgery, which has been extensively renovated over the years.
The clinic is, and has been caring for generations of families in the local area and surrounding suburbs.
The doctors in our practice are well established general practitioners with many years of family medical practice experience and have satisfied the training requirements of the Royal Australian College of General Practitioners for vocational registration.
This means they have a commitment to general practice and to continuing medical education.
The doctors at Dundas Street use clinic facilities and are free to choose their own patient fees. Some continue to Bulk Bill children (under 16) and pension card holders. For more information on individual doctor's fees, please check doctors' websites or call the practice.
OPENING HOURS
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
8:30am – 7:00pm
8:30am – 6:00pm
8:30am – 7:00pm
8:30am – 7:00pm
8:30am – 5:00pm
9:00am – 12:00pm
DOCTORS
General Practitioners
Dr. Danny Lipson
Dr. Mark Michail
Dr. Monica de Sousa
Dr. Arun Kumar
Dr. Vida Dabestani
Dr. Roya Dabestani
Dr. Wasfy Gerges
Tap Arrows To View Doctors
SERVICES
PRACTICE SERVICES
Clinic News & Updates
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Welcome Dr. Wasfy Gerges
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Bulk Billing Available
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Telehealth Bulk Bill Consent
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MyMedicare
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Shingles Vaccine Available
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Covid 19 Vaccination
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Covid 19 Measures
Dr. Wasfy Gerges has joined the Dundas St. Medical Centre team and will start consulting on 18/11/24. He is a dedicated, well respected and knowledgeable GP, who has worked in the region for over 3 decades. His areas of interest include: general medicine and chronic disease management.
Call clinic to arrange a consult. Appointments will soon be available via HotDoc.
Some doctors offer Bulk Billed standard consults for pension card holders and children aged under 16 years. Available during normal hours (8.30am to 5.00pm Monday to Friday). Enquire at reception or visit the Fees section.
If your doctor choses to Bulk Bill a Telehealth consultation, there is a Medicare requirement for consent in written or digital form. Following a Telehealth appointment, a notification will be issued via HotDoc. This may be sent as a SMS, email or directly to the HotDoc app.
You are required to enter patient`s last name and DOB then select “Verify”. You will be directed to the consent page for assignment of Medicare benefit. Select "I agree" to provide consent.
If no consent is provided the consult must be billed privately without a Medicare rebate.
Register with MyMedicare to improve continuity of care with your regular doctor, access longer telehealth consultations, improve health outcomes for patients who require frequent hospitalizations and enable better care planning for those in aged care homes.
Information from Department of Health.
How to register with MyMedicare.
A 2-dose course of Shingrix is available for eligible people who are aged over 65, First Nations people aged over 50 years and immunocompromised individuals aged over 18 years.
A free Shingrix vaccine cannot be given if a free Zostavax vaccine was administered in the previous 5 years.
Pfizer vaccines are available in clinic for adults who have not had a booster or confirmed illness in the past 6 months.
IF YOU HAVE A COUGH, SORE THROAT OR FEVER, PLEASE NOTIFY RECEPTION STAFF AND WEAR A MASK (Please bring your own).
Dr. Vida Dabestani requires masks be worn during all consultations.
Patient Feedback Survey
Our practice team members would like to thank our patients who participated in our patient feedback survey. We have listened to our patient's feedback and suggestions and are working towards making further quality improvements.
Less Waiting Times: Our team members are always aware of time management and are working hard to minimize patient waiting times.
Further details of our survey results are on display in our waiting room.
Privacy Policy & Statement
Dundas Street Medical Clinic is committed to ensuring the protection of patient privacy and that personal and health information is professionally managed, kept secure and handled in accordance with the Australian Privacy Principles (APPs), the Privacy Act 1988 and relevant Victorian Privacy Legislation.
Our Privacy Policy explains how and what information we collect, how we use and disclose your personal information, how you may access that information and how you may seek the correction of any information.
We also describe how you may make a complaint about a breach of your privacy. Our policy is current and we make changes to the policy from time to time in relation to how we handle your personal information, therefore our Privacy Policy will be updated to reflect any changes.
If you would like a full copy of our Privacy Policy, please ask our reception staff when you next attend our clinic.
Frequently Asked Questions
New Patients
New patients are welcome. Please bring your Medicare card, health care card or pension card. Arrive 10 minutes before your appointment to complete a “new patient registration form”.
Fees and Charges
Dundas Street Medical Clinic is a mixed billing practice. Doctors set their own private fees. Some doctors will continue to Bulk Bill pension card holders and other patients at their discretion. Procedures will attract out of pocket expenses which should be discussed during consultations. Individual doctor fees can be viewed online or provided by reception staff.
Late Cancellation / Non-Attendance Fees
Please provide 2 hours’ advance notice to cancel your appointment. This allows other patients an opportunity to use this appointment time to see their doctor for medical care. A non-rebatable fee of $25-50 is charged per missed appointment.
Repeat Prescriptions
Repeat drug prescriptions require a consultation in person or by telehealth if appropriate.
Medical Certificates
Medical certificates will be provided during a consultation with a doctor. For legal reasons, these cannot be back dated.
Referrals
A specialist referral can be obtained only following a consultation with your doctor, either in person or via telehealth if appropriate. It is illegal to back date a referral, so please ensure it is obtained prior to your specialist appointment.
Test Results
Test results are usually available within 3 working days. Patients are encouraged to make an appointment to discuss their results. This ensures confidentiality and appropriate action is taken.
The clinic also utilizes a recall system for abnormal results. Please check with reception to ensure your contact details are up-to-date.
Telehealth Appointments
To be eligible for a Telehealth appointment and receive a Medicare rebate, patients must have been seen by one of our doctors face-to-face in the previous 12 months. A telehealth appointment is billed at the same rate as a face-to-face appointment.
Telehealth Bulk Bill Consent
If your doctor choses to Bulk Bill a Telehealth consultation, there is a Medicare requirement for consent in written or digital form.
Following a Telehealth appointment, a notification will be issued via HotDoc. This may be sent as a SMS, email or directly to the HotDoc app.
You are required to enter patient`s last name and DOB then select “Verify”. You will be directed to the consent page for assignment of Medicare benefit. This page includes: patient name, doctor name, date & time of consultation, item number and benefit amount. Select "I agree" to provide consent.
If no consent is provided the consult must be billed privately without a Medicare rebate.
Medical Records Transfers
Request and complete a “transfer of medical records” form at reception. Signed consent is required to obtain medical records from another clinic or hospital. There may be associated costs.
Medical records at the Dundas Street Medical Clinic can also be transferred to another medical centre when an appropriate request and consent form is received. This is usually actioned within 7-14 days. Transfers of full records will incur a $50 fee, as they are copied to disc and sent via registered mail.
Work Cover Consultations
Doctors will see patients who have suffered work related injuries. The insurer will be billed directly where there is a current claim number, otherwise the patient is responsible for costs.
Email Policy
The clinic email is not intended to communicate medical advice, nor process requests for referrals, prescriptions, medical certificates or arrange appointments. Such emails will not be actioned. Instead call the clinic on 94842007 or book an appointment online.
Details
Contact Us
Call:
After hours:
Fax:
(+61) 03 9484 1082
Location:
4 Dundas Street Thornbury 3071 Victoria Australia